GrabGo Manager Privacy Policy

Effective Date: 2026-03-03

GrabGo Manager (referred to as “this App” or “we”) is operated by PT SENSEUNI LABS INDONESIA. We value your privacy. This policy describes how we collect, use, store, and protect your personal information.

1. Information We Collect

1.1 Information You Provide

Account & login: Phone number and email address for registration, login, and identity verification (including verification codes).
Profile: Name, nickname, or other details you provide in the App (if applicable).
Support: Contact details and content you provide when contacting customer support.

1.2 Information We Collect Automatically

Device & usage: Device model, OS version, app version, usage duration, page visits, etc.
Crash & diagnostics: We use Sentry to collect crash reports, error logs, and performance data.

1.3 Feature-specific Information

Replenishment: Images you upload (e.g. replenishment proof) are used only for business purposes. We do not collect GPS, contacts, or other local files.

2. How We Use This Information

Provide, maintain, and improve this App; Authenticate and manage account security; Send verification codes; Analyze usage and crash data via Sentry; Process replenishment records and support requests; Comply with applicable laws.

3. Storage and Security

We use reasonable technical and organizational measures to protect your information. Your data is retained for as long as necessary to fulfill the purposes in this policy or as required by law.

4. Third-Party Services

Sentry: Error monitoring. Privacy Policy
Alibaba Cloud: Email delivery for verification codes.

5. Your Rights

Access, correct, delete; Withdraw consent; Complain to a supervisory authority. We do not make automated decisions that significantly affect you.

6. Minors

This App is not directed at users under 13. We do not knowingly collect personal information from minors.

7. Policy Updates

We may update this policy. The updated version will be published in the App or on our website.

8. Contact Us

Email: [email protected]
Website: www.senseuni.ai